Total Care
In today’s economy, can you afford not to be covered?
The TNS Group recently released a customizable, competitively priced, monthly managed service offering called Total Care. This technology solution has proven to be our most popular product among small and large business looking for peace of mind and a consistent IT budget.
Total Care allows your IT staff to focus on major projects and streamline your company’s daily operations removing menial tasks that clutter their daily agenda major projects that will.
Below is a link to our Total Care Matrix, which defines the exact services offered, and the four levels of customizable coverage in which Total Care is offered. Please contact us by using the form on the right if you are interested in learning more about Total Care.
TNS has been our technology service provider for the past two years. While technically, we “outsource our technology”, TNS has been more of an extension of our firm. They have served as our partners in devising our platform, providing our disaster recovery and most importantly, servicing our day-to-day technology support. The team of TNS individuals that have serviced our account have been beyond excellent – they are respectful of our data, our time, and our business. They have been instrumental in recommending (and not over recommending) products and services, and allowed our business to function smoothly. We recently transitioned to a new office space – with the help of TNS, we did not miss a beat. We went offline after markets closed, and were functional before the next business day. As a trading shop, that is what we most value. We would recommend TNS without any reservations and would be glad to provide any detailed insight upon request. -Arcim Advisors
| Basic | Standard | Deluxe | Managed Hosting |
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|---|---|---|---|---|
| Discounted Project Rates | ||||
| Procurement | ||||
| Help Desk (phone suport) | ||||
| Help Desk (with onsite remediation) | ||||
| Gap Analysis | ||||
| Management Reporting | ||||
| Performance Monitoring | ||||
| Remote Desktop Management | ||||
| Audit Reporting | ||||
| Asset Management | ||||
| Patch Management | ||||
| 24x7 Response/Remediation | ||||
| Offsite Backup | ||||
| Co-Location | ||||
| Staff Augmentation | ||||
| Managed Disaster Recovery |