Our Values
Quality
Our goal is to provide the proper fit of high quality services and products that best match our clients' needs. We want to deliver solutions that meet our clients' goals and offer sound solutions for the life of the project and beyond.
Integrity
Second only to our people, TNS considers its reputation in the technology industry its most valuable asset. We have found that the best way to ensure our reputation throughout the business community is to operate within the highest standards of quality and unwavering ethics and integrity, creating an environment that is respected and emulated throughout the IT industry.
Education
The nature of technology is change, and as such we encourage continuous learning. This is a commitment to continuously challenge one another so that we may always deliver cutting edge solutions to the clients we serve.
Community
Giving, whether it is of one's time, money, unique talent or resources, enriches people's lives and strengthens the communities where we live and work. As a company and as individuals, we act on our shared responsibility to give something back. As such, we are committed to being responsible and active corporate citizens.
Our Process
The TNS Group delivery process is engineered to ensure that each IT solution is crafted to meet the specific needs of the client and their unique environment and follow through with all stages of implementation including post project or subsequent support. By applying this refined methodology, TNS can become intimate with the client's current environment and then interact with key personnel in order to design an appropriate solution based on the client's needs, budgetary considerations and industry best practices.
Assessment
The assessment phase provides a quick and accurate diagnosis of the current state of your IT environment including components such as the infrastructure, security, and application environments. Additional considerations include appraisal of future needs, risk assessment, and the provisioning of a realistic map to help achieve business objectives.
Design and Planning
This phase encompasses the development of a technology architecture design, proof of concept, risk management strategy, and/or a detailed implementation plan. This effort requires highly specialized skill sets to accommodate new and emerging technologies to maximize efficiency and ROI associated with your IT environment.
Implementation
TNS aligns people, processes and systems for a timely and efficient planned implementation. By merging effective project management, superior skills and the appropriate technology, TNS ensures success.
Operations Management
TNS delivers thorough project documentation including all troubleshooting and management procedures. A support framework is put into place and communicated to all end users.
From on-demand support, staff augmentation to full managed services, TNS provides customized programs of preventative maintenance and repair. Support options can be customized to the individual needs of each client.
