Data Center Management
A data center is a complex and interdependent environment. TNS has the knowledge to break down this complex environment into smaller, more manageable pieces and manage the various aspects using industry best practices. The primary goal of a data center is to host the servers and network devices needed to make applications and data available to users. TNS takes a comprehensive approach and addresses these critical criteria:
- Physical capacity - There must be adequate space and the data center floor must be able to support the weight of equipment.
- Power - Grid connections, redundancy of systems, monitoring, etc.
- Cooling - As with power, these systems are either on or off and must be designed properly and monitored closely. In raised floor environments, we use perforated tiles to direct the right amount of cool air to the right places in the data center.
- Bandwidth - Must be sized right for each device.
TNS helps their clients navigate the many decision points with respect to the above criteria and delivers a data center that is sized just right and ready to host applications.
In addition, TNS looks at fire suppression systems, security, command center, accessibility, and the physical environment of the data center with regard to lighting, cleanliness, and storage. TNS often interacts with other stakeholders such as vendors, authorities for permits, etc. We then shift attention to the network devices and servers, and use rack location units to determine how much equipment the data center can support. Monitoring and documentation are essential to data centers, and TNS offers a wide range of solutions, from simple and cost-effective to advanced systems.
TNS uses the IT Infrastructure Library (www.itil.co.uk) as a reference when developing a Service Level Agreement (SLA) for data center management. ITIL ensures our clients that we define key performance indicators, tolerances, and action to follow up on events. A best practice data center managed by TNS also displays neat and well organized cabling with every cable labeled at both ends. Performance and troubleshooting, as well as the relocation of devices, are much helped by the exacting standards TNS employs in this regard. Your applications are safe and hosted in a best practice environment when TNS manages your data center, whether it is at your location or co-located by us.
